Last updated: 11 February 2026
Welcome to AestheAssist ("we," "us" or "our"). These Terms of Service ("Terms") govern your access to and use of our website located at aestheassist.com (the "Site") and the automated lead‑response and booking services we provide (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.
1. Who We Are
AestheAssist is owned and operated by BK 24 Holdings LLC, a California limited‑liability company. Our corporate office is located at 530 West 2nd Street, Unit 1, Tustin, CA 92780. You may contact us at brandon@aestheassist.com.
2. Eligibility and Accounts
You must be at least 18 years old to use our Services. You may be asked to provide certain information (such as your name, email address, phone number and clinic details) to access or use parts of the Services. You agree that such information will be accurate and kept up to date.
3. Use of the Services
You may use our Services only as permitted by these Terms and any applicable laws. You may not resell, copy, modify, distribute or exploit the Services except as expressly permitted. We reserve the right to suspend or terminate your access if you violate these Terms.
4. SMS Messaging
Msg & data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.
By providing a phone number and opting in to receive messages, you consent to receive SMS communications from us related to missed‑call responses, appointment scheduling and service updates. Message frequency varies. Message and data rates may apply depending on your carrier. You can opt out at any time by replying STOP to any message, and you can reply HELP for help. We will not share, sell or transfer your mobile phone number, SMS opt‑in data or consent with third parties. We may share your number only with service providers who assist us in delivering the Services, and they are contractually prohibited from using this information for their own marketing.
5. Payments and Billing
If you subscribe to a paid plan, you agree to pay the fees described on our pricing page. Fees are non‑refundable except as required by law. Late payments may result in suspension of Services.
6. Intellectual Property
We retain all rights, title and interest in the Site and Services, including all associated intellectual property rights. You may not use our trademarks without our prior written consent.
7. No Medical Advice
Our Services help automate responses and bookings for medical‑spa practices, but we do not provide medical advice or health care services. Any content provided through the Services is for informational purposes only. Consult your physician or qualified health provider regarding any medical questions.
8. Disclaimer of Warranties
The Services are provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Services will generate any specific revenue or business outcomes. To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose and non‑infringement.
9. Limitation of Liability
To the maximum extent permitted by law, BK 24 Holdings LLC and its affiliates will not be liable for indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use or goodwill resulting from your use of the Services.
10. Indemnification
You agree to indemnify and hold harmless BK 24 Holdings LLC and our affiliates from any claims, damages, losses or expenses (including attorneys’ fees) arising from your use of the Services or your violation of these Terms.
11. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes shall be resolved in the state or federal courts located in Orange County, California.
12. Changes to These Terms
We may update these Terms from time to time. When we do, we will post the updated Terms on the Site and update the "Last updated" date. Your continued use of the Services after the update constitutes your acceptance of the new Terms.